Terms of service
Welcome to NT Beauty. By accessing our website, shopping with us, or using any of our services, you agree to the terms outlined below.
NT Beauty operates through our website, physical store, social media platforms, WhatsApp, and any other official sales channels linked to our brand.
Products and Information
We do our best to ensure that product descriptions, prices, images, ingredients, availability, and skincare information are accurate and updated. However, errors may occasionally occur.
Product images may appear slightly different depending on your device settings, lighting, or packaging updates from the brand.
Skincare results vary from person to person. Information shared on our website, social media, or through our team is for general guidance only and should not be taken as medical advice.
Orders and Payments
By placing an order, you agree to provide accurate contact, delivery, and payment information.
We reserve the right to confirm, cancel, or decline an order where:
- An item is out of stock,
- Payment is incomplete,
- Delivery details are incorrect.
- Pricing or product information was listed in error.
- We suspect fraudulent activity.
Prices, offers, bundles, discounts, and promotions may change at any time without prior notice.
Product Availability
All products are subject to availability. Some items may have limited stock and may sell out before we update the website.
Where a paid item is unavailable, we will contact you to arrange a replacement, store credit, or refund.
Promotions and Sale Items
Promotions are valid only within the stated period or while stocks last.
Discount codes, offers, gifts, bundles, or free delivery promotions cannot be combined unless clearly stated.
Sale items, clearance items, and promotional items may not qualify for refunds or exchanges unless the wrong, defective, or damaged item was delivered.
Use of Our Website
You agree not to misuse our website, interfere with website security, upload malicious files, submit false information, or use our website for unlawful purposes.
All website content, including images, text, graphics, product descriptions, logos, and brand materials, belongs to NT Beauty or the respective brand owners and may not be copied or used without permission.
Third-Party Links and Services
Our website may include links or tools from third-party platforms such as payment providers, delivery partners, analytics tools, or social media platforms.
We are not responsible for the content, policies, or actions of third-party websites or service providers.
Limitation of Liability
NT Beauty will not be liable for any indirect loss, allergic reaction, misuse of products, delays caused by third-party delivery partners, website downtime, or errors beyond our reasonable control.
Customers are responsible for reading product labels, ingredient lists, usage instructions, and patch-testing where necessary.
Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our website or services means you accept the updated terms.
Governing Law
These Terms are governed by the laws of Kenya.
Contact Us
For any questions, contact us through our official NT Beauty customer care channels.